Refund and Returns Policy
Effective Date: 2024-10-28
We want you to be satisfied with your purchase at customluxurycarrs.com. Below is our Refund and Returns Policy to ensure a smooth process.
Refunds
You can request a refund within 30 days of purchase. To qualify, the item must be unused and in its original packaging. Proof of purchase is required.
Returns Process
To initiate a return, please email us at info@customluxurycarrs.com with your order details. We will provide you with instructions for returning the product.
Non-Refundable Items
Custom orders and sale items are non-refundable. Digital products are also excluded from refunds.
Return Shipping
Customers are responsible for the cost of return shipping unless the item was damaged or defective upon receipt.
Contact Us: Address: 201 Havanna Street, Greensboro, North Carolina, United States
Phone: 336-404-8519
Email: info@customluxurycarrs.com